The company Norrlog GmbH specializes in freight transport to private individuals.
All our shipping prices are inclusive of VAT.
The order you have requested is binding.
Delivery time is on average 2 to 10 days at the time your goods are picked up by us. Orders that we will collect from countries other than Germany can take up to 10-20 days.
If your delivery consists of multiple packages, packages may arrive on different days. We ask you to be patient until the last package is delivered.
Taxes and customs
You are responsible as a principal for taxes and customs clearance of your goods. It is your responsibility to check which terms apply to goods receipt in your country.
Norrlog GmbH assumes no responsibility for the costs of customs clearance or tax.
The transport conditions for NSAB 2000 apply. According to their provisions, the carrier's liability is limited to cases where the carrier is responsible for the damage or loss.
The carrier replaces the principal with a maximum of 0,80€ Kilo.
Therefore, we recommend a transport insurance.
If your order contains alcohol, additional insurance is required. Without this, a claim for compensation will be canceled.
Cost of returning goods
- In case of incomplete address
- forgot to pick up your package
In this connection, costs arise.
We will charge you for these. And for a new shipment of your goods.
Cancellations must be made in writing per. E-mail.
All orders are binding after 24 hours.
In case of cancellation after this time costs for packaging, transport documents etc. We charge from the beginning of transportation at least 15€.
How to order
You order goods in a shop or online store within the EU.
You can order us to ship this product to Denmark, Sweden, Finland, Norway and Germany, as well as the rest of the EU.
In some cases, we also pack the goods for you.
If the goods are alcohol, you must be 20 years when the goods are shipped to Sweden.
Therefore, we need proof of age. You must confirm this.
If the goods return due to age, we charge you.
All bookings must be made through our web-based order page. It is your duty to check if all details on the booking confirmation are correct. The order confirmation will be sent to the e-mail address you have provided when you order the order.
Wrong orders or abuse of the web system may lead to an advertisement.
Items returned to us
For different reasons we get packages back.
Our support will inform you via email.
If we do not receive a response within 30 days, the goods will be destroyed.
For your safety, we will send you another email that reminds you 2 days before the destruction of the goods.
All our prices are in € incl. VAT.
We reserve the right to change the price if an error has occurred.
You can pay online with:
Bank transfer salary
Security when using credit cards
Our website uses a payment service from ePay A / S. All information about your payment will be encrypted and sent to ePay via SSL.
This means that only ePay can read your payment information.