Data Protection
Access data and hosting
You can visit our website without providing any personal information. Each time you call up a website, the web server automatically saves a so-called server log file, which contains, for example the name of the requested file, your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call.
We use the data you provide without your separate consent exclusively for the fulfillment and processing of your order. Once the contract has been fully processed and the purchase price has been paid in full, your data will be blocked for further use and deleted after expiry of the retention periods under tax and commercial law, unless you have expressly consented to the further use of your data. If you register for the newsletter, your email address will be used for our own advertising purposes until you unsubscribe from the newsletter. You can unsubscribe at any time.
This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. In accordance with Art. 6 para. 1 p. 1 lit. f DSGVO, this serves to protect our legitimate interests in the correct presentation of our website, which are outweighed by our interests. All access data is deleted at the latest seven days after the end of your visit to our website.
Hosting services by a third-party provider
As part of processing on our behalf, a third-party provider provides hosting and website presentation services for us. This serves to protect our legitimate interests in the correct presentation of our website, which are outweighed by our interests. All data collected in the course of using this website or in forms provided for this purpose in the online shop as described below are processed on its servers. Processing on other servers only takes place within the framework explained here.
This service provider is located within a country of the European Union or the European Economic Area.
Data collection and data use for contract processing and when opening a customer account.
We collect personal data if you voluntarily provide it to us in the context of your order, when contacting us (e.g. via contact form or e-mail) or when opening a customer account. Mandatory fields are marked as such because in these cases we absolutely need the data to process the contract, or to process your contact or open a customer account, and you cannot complete the order and/or open an account or send the contact without providing it. Which data is collected can be seen from the respective input forms. We use the data provided by you in accordance with Art. 6 para. 1 p. 1 lit. b DSGVO for the purpose of processing the contract and dealing with your enquiries. After complete processing of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or via a function provided for this purpose in the customer account.
Use of cookies
We use cookies on various pages to make visiting our website more attractive and to enable the use of certain functions. These are small text files that are stored on your computer. Most of the cookies we use are deleted from your hard drive at the end of the browser session (session cookies). Other cookies remain on your computer and enable us to recognise your computer on your next visit (permanent cookies). Our partner companies are not permitted to collect, process or use personal data via our website using cookies.
Data collection and data use for contract processing and when opening a customer account We collect personal data when you voluntarily provide us with this information as part of your order, when contacting us (e.g. via contact form or email) or when opening a customer account. Mandatory fields are marked as such because in these cases we absolutely need the data to process the contract, or to process your contact or open a customer account, and you cannot complete the order and/or open an account or send the contact without providing it. Which data is collected can be seen from the respective input forms.
We will use the data provided by you in accordance with Art. 6 Para. 1 S. 1 lit. b DSGVO for the purpose of processing the contract and dealing with your enquiries. After complete processing of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or via a function provided for this purpose in the customer account. Your data will be passed on to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the goods. For the processing of payments, we pass on your payment data to the credit institution commissioned with the payment.
Data transfer
In order to fulfill the contract in accordance with Art. 6 para. 1 p. 1 lit. b DSGVO, your data will be passed on to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the goods. If you have given us your express consent to do so during or after your order, we will pass on your telephone number to the selected shipping service provider on the basis of this consent in accordance with Art. 6 Para. 1 Sentence 1 lit. a DSGVO, so that the shipping service provider can contact you before delivery for the purpose of delivery registration or delivery coordination.
You can revoke your consent at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
DHL Parcel Sträßchensweg 10 53113 Bonn, Germany
Email newsletter and postal advertising
E-mail advertising with newsletter registration
If you register for our newsletter, we will use the data required for this purpose or separately provided by you in order to send you our email newsletter on a regular basis based on your consent pursuant to Art. 6 Para. 1 Sentence 1 lit. a DSGVO.
Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration. The newsletter is sent as part of processing on our behalf by a service provider to whom we pass on your email address for this purpose. This service provider is located within a country of the European Union or the European Economic Area.
Postal advertising and your right to object
Furthermore, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. to send you interesting offers and information about our products by post. This serves to protect our legitimate interests in addressing our customers in an advertising manner, which outweigh our interests in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO.
The advertising mailings are provided as part of processing on our behalf by a service provider to whom we pass on your data for this purpose.
You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described below.
Identity and credit check when selecting Paypal payment methods
If you choose one of the payment options of our partner Paypal, you will be asked during the ordering process to consent to the transmission of the data required for the processing of the payment and an identity and credit check to Paypal in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO. If you give your consent, your data (first name and surname, street, house number, postcode, town, date of birth, telephone number and, in the case of purchase by direct debit, the account details provided) and the data relating to your order will be transmitted to PAYPAL. For the purpose of its own identity and creditworthiness check, Paypal or partner companies commissioned by it transmits data to credit agencies (credit agencies) and receives information from them as well as, if applicable, creditworthiness information on the basis of mathematical-statistical procedures, the calculation of which includes address data. Detailed information on this and on the credit agencies used can be found in Paypal's data protection provisions. Paypal uses the information on the statistical probability of a payment default for a weighted decision on the establishment, implementation or termination of the contractual relationship.
Furthermore, Paypal may use third-party tools to detect and prevent fraud. Data obtained with these tools may be stored in encrypted form with third parties so that they can only be read by Paypal. Only if you select a payment method from our cooperation partner Paypal will this data be used, otherwise the data will automatically expire after 30 minutes.
You can revoke your consent to Paypal at any time. However, Paypal may still be entitled to process, use and transmit your personal data if this is necessary for the contractual processing of payments or is legally required or ordered by a court or an authority.
Cookies and web analysis
In order to make the visit to our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to protect our legitimate interests in an optimised presentation of our offer, which outweigh our interests in accordance with Art. 6 para. 1 p. 1 lit. f DSGVO. Cookies are small text files that are automatically stored on your terminal device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognise your browser on your next visit (persistent cookies). You can find out how long they are stored in the overview in the cookie settings of your web browser. You can set your browser in such a way that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the browser's help menu, which explains how you can change your cookie settings. You can find these for the respective browsers under the following links:
If cookies are not accepted, the functionality of our website may be limited. Insofar as you have given your consent to this in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO, this website also uses the so-called DoubleClick cookie for advertising purposes as part of the application of Google Analytics (see below), which enables your browser to be recognised when visiting other websites. The information automatically generated by the cookie about your visit to this website will be transmitted to and stored by Google on servers in the United States. By activating IP anonymisation on this website, the IP address is shortened before transmission within the Member States of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymised IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Google will use this information to compile reports on website activity and to provide other services relating to website activity. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. After the end of the purpose and the end of the use of Google DoubleClick by us, the data collected in this context will be deleted.
Google DoubleClick is an offer of Google LLC. (www.google.de). Google LLC has its headquarters in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.
You can revoke your consent at any time with effect for the future by deactivating the DoubleClick cookie via this link. In addition, you can obtain information from the Digital Advertising Alliance about the setting of cookies and make settings for this. Finally, you can set your browser so that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. If you do not accept cookies, the functionality of our website may be limited.
Use of Google (Universal) Analytics for web analysis Insofar as you have given your consent to this in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO, this website uses Google (Universal) Analytics, a web analytics service provided by Google LLC (www.google.de), for website analysis purposes. Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The information automatically collected about your use of this website is generally transferred to a Google server in the USA and stored there. By activating IP anonymisation on this website, the IP address is shortened before transmission within the Member States of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymised IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. After the end of the purpose and the end of the use of Google Analytics by us, the data collected in this context will be deleted.
Google LLC has its headquarters in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.
You can revoke your consent at any time with effect for the future by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de . This will prevent the collection of the data generated by the cookie and related to your use of the website (incl. your IP address) as well as the processing of this data by Google.
As an alternative to the browser plugin, you can click this link to prevent Google Analytics from collecting data on this website in the future. This will place an opt-out cookie on your terminal device. If you delete your cookies, you will be asked again to give your consent.
Contact options and your rights
As a data subject, you have the following rights: pursuant to Art. 15 DSGVO, the right to request information about your personal data processed by us to the extent specified therein; pursuant to Art. 16 DSGVO, the right to request the correction of inaccurate or incomplete personal data stored by us without undue delay; pursuant to Art. 17 DSGVO, the right to request the deletion of your personal data stored by us, unless the further processing is necessary - to exercise the right to freedom of expression and information; - to comply with a legal obligation; - to protect your personal data.
for reasons of public interest or - for the assertion, exercise or defence of legal claims; pursuant to Art. 18 DSGVO, the right to request the restriction of the processing of your personal data, insofar as - the accuracy of the data is disputed by you; - the processing is unlawful, but you object to its erasure; - we no longer require the data, but you need them for the assertion, exercise or defence of legal claims or - you have objected to the processing pursuant to Art. 21 DSGVO; pursuant to Art. 20 DSGVO, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request the transfer to another controller; pursuant to Art. 77 DSGVO, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.
If you have any questions regarding the collection, processing or use of your personal data, for information, correction, blocking or deletion of data, as well as revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our imprint.
Data use for payment processing
In order to process payments, we pass on your payment data to the credit institution commissioned with the payment. In some cases, the selected payment service providers also collect this data themselves if you create an account with them. In this case, you must register with the payment service provider with your access data during the ordering process. In this respect, the data protection declaration of the respective payment service provider applies. Credit assessment
If we make advance payments, we may obtain creditworthiness information on the basis of mathematical-statistical procedures from SCHUFA, 28195 Bremen, in order to protect our legitimate interests. Your interests worthy of protection are taken into account in accordance with the statutory provisions. Your data will not be passed on to any other third parties. Right to information
In accordance with the Federal Data Protection Act, you have a right to free information about your stored data and, if applicable, a right to correction, blocking or deletion of this data. Withdrawal of consent You may have expressly given the following consent. We would like to point out that you can revoke your consent at any time with effect for the future. Permission for e-mail advertising I would like to receive interesting offers by email on a regular basis. My email address will not be passed on to other companies. This consent to use my email-address for advertising purposes at any time with effect for the future by clicking on the "Unsubscribe" link at the end of the newsletter.
Data encryption
Your personal data is transmitted using 128-bit SSL encryption (Secure Socket Layer) to protect it from manipulation or access by unauthorised persons. This applies in particular to your personal customer area and the order processing process.
Contact for data protection
If you have any questions regarding the collection, processing or use of your personal data, for information, correction, blocking or deletion of data as well as revocation of given consents, please contact: Karsten Sonne, Skandinavien-Bogen 6, 24983 Handewitt, Germany.